13 October 2008
SPICE assessment for process improvement
Auriga: SPICE assessment for process improvement
In early July, quality assurance experts from Dräger Medical Lübeck (DML) and Software Quality Systems AG (SQS) visited Auriga to assess its software development processes and software quality management tools against a subset of SPICE requirements, and define improvement measures to strengthen cooperation between Auriga and Draeger.
SPICE (Process Improvement Capability Determination, also known as ISO 15504, is a maturity-based model used for process improvement, and capability determination. The process areas examined are Primary Lifecycle, Organizational Lifecycle and Supporting Lifecycle.
Draeger requested the assessment in order to:
get an insight into Auriga’s software development practices
verify that Auriga’s quality management policy meets Draeger’s business needs
give a go-ahead for a new contract and further partnership with Auriga in case of a successful assessment
work out a common improvement scheme if the actual policies of Auriga’s and DML disagree with SPICE standards
The assessment process lasted three days (July 1-3) and included detailed interviewing of the Auriga managers and key members of the engineering and service teams. SQS experts outlined the strong points of Auriga’s corporate quality management system and emphasized high skills of Auriga staff. They also assisted in establishing strategic objectives for Auriga and Draeger aimed at assuring SPICE compliance.
More importantly, the conducted assessment made possible the first contract between DML and Auriga. This is an important landmark for Auriga who has successfully participated in different projects for the Draeger US subsidiary for several years. Now the cooperation between Auriga and Draeger’s German parent company has formal ground and is starting to bring profit.
The works on the new project are in progress, and Auriga will be working hard to assure the required quality standards. It helps Auriga to establish development process benchmarks, adopt a sound audit policy and streamline the quality assurance processes, and improve in other important areas.
Now that Auriga is officially listed as one of the suppliers for Dräger Medical Lübeck, we can take a further look at our business relations, and discover a new aspect in our company’s mission. Auriga now develops software for special-purpose medical equipment, that is, safety critical systems. And it means something when you can say: “We help save lives”.
Auriga (www.auriga.com) is a software R&D and IT outsourcing services provider incorporated in the U.S. that has been operating development centers in Russia since 1990. Auriga was the first to focus on satisfying the specific needs of software and hardware high-tech companies as its driving strategy. Included in CMP’s Global Services 100 list since 2006 and in top 10 ITO providers in Central and Eastern Europe according to the 2006 Black Book of Outsourcing, and being one of the 44 companies that made both the Global Services 100 and the Global Outsourcing 100 lists this year, Auriga offers a wide range of services covering all aspects of the entire product engineering area and superb expertise in a rich set of knowledge areas from embedded systems and OS internals to enterprise information systems and Web applications. Auriga’s client list includes such industry majors and leaders in their segments as IBM, Draeger Medical, LynuxWorks, NMS Communications, Verdasys, and many others.
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